To settle your case at a mediation, it is not enough to look only at what your client wants. To find common ground you should also be sensitive to how the other side views the case, what the other side requires to satisfy its needs, and how the other side is likely to interpret and respond to whatever offers you make. Taking into account how the other side sees the case can result in the parties talking to one another rather than talking past one another and increase the likelihood of a settlement.
Francis Carter
