Sometimes an apology offered at a mediation by a party or its counsel can give emotional satisfaction to the party receiving it, making it easier to settle with that party. Even an indirect apology, such as an expression of regret that an adverse party has suffered some form of loss or difficulty, or an admission that a situation may have been mishandled, can have a positive effect. Best of all, the party giving the apology incurs no economic cost.
Francis Carter
